This page was last updated July 1, 2024

The Beloved Boots Collection - Anne, Sierra, and new colors/widths of Paris

Anne, Sierra, and new colors/widths of Paris (black suede, cordovan, steel gray, and burgundy; available in wide and regular) have arrived at our EU warehouse and all pre-orders have shipped out!

Please note that if your order contains one of these shoes plus a shoe from one of the below pre-orders, your order will ship all together when all of your items are in stock.

The Promenade Collection - Bronte, Esme, and Marta

Bronte in regular and wide, Esme, and Marta are available for pre-order with a delivery estimate to our EU warehouse of mid to end of July 2024

The Jessica Out of the Closet Collection - Jessie and Claud

Jessie and Claud (in both wide and regular widths!) are available for pre-order with a delivery estimate to our EU warehouse in September 2024

The Josephine Collection - Josephine in 5 colorways

Five colors of Josephine are available for pre-order with a delivery estimate to our EU warehouse in October 2024

Please note that we do not split-ship orders. All items in an order will ship together once all of the products have come into stock; that means if your order contains a shoe from this pre-order and a shoe from a pre-order arriving later, they'll both ship when the final shoe arrives at our warehouse. For more information about how our pre-orders process works, please read our pre-order information page.

Factors currently affecting pre-order schedules

Unfortunately, but not unsurprisingly, we have experienced some significant production delays due to the effects of the pandemic on our supply chain. These have included:
  • Protecting the health of everyone involved in the production of your shoes
  • Impacts on our leather suppliers and shoe component supply chain
  • A critical shortage of shipping containers in China for sea freight is causing global transportation issues.
  • Low capacity and availability of air freight to move completed goods to our warehouses. It's currently taking us 3-4 weeks to move products that have previously taken 4-6 days.
  • Critical capacity issues at most major ports are causing delays due to increased consumer demand for almost all tangible goods.
  • Ongoing truck freight issues within the EU due to a driver shortage

We regularly email customers that have opted-into notifications with updates relating to the progress of their pre-orders. If you have opted-out of notification emails then we recommend that you check our Facebook page for the latest updates.

If you have an questions, or need assistance in making adjustments to an existing order, or need to cancel a late order then please contact us!